Windows
Service Pack 3 patch for AMD processors to prevent STOP: 0x0000007E error on
boot
Description:
If you have an AMD processor and are considering upgrading
to Windows Service Pack 3 (SP3), then it is important that you apply this patch
before SP3. Otherwise, your system may possibly get stuck in a loop of reboots
that will stop Windows XP from starting.
On a technical level, there is a problem with the way that the System
Preparation (Sysprep) image is created. According to one explanation offered by
Microsoft "The problem may occur if the original Sysprep image for Windows
XP Service Pack 1 (SP1), for Windows XP SP2, or for Windows XP SP3 is created
on a computer that uses an Intel processor and is then deployed on a computer
that does not use an Intel processor. In this configuration, the Intel
processor driver (Intelppm.sys) may try to load after the computer is upgraded
to Windows XP SP2 or to Windows XP SP3. The driver does this because an
orphaned registry key remains from the original Sysprep image." In these
cases you may also see the following error messages:
Technical information:
STOP: 0x0000007E (0xC0000005, [number1], [number2], [number3]) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
When Physical Address Extensions (PAE) is enabled, you may receive the following error message: STOP 0x000000FC (ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY)
STOP: 0x0000007E (0xC0000005, [number1], [number2], [number3]) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
When Physical Address Extensions (PAE) is enabled, you may receive the following error message: STOP 0x000000FC (ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY)
* [number1], [number2] and [number3] listed above will be random, alphanumeric
and 10 digits long. However, 0x0000007E and 0xC0000005 will always be present
for this type of error. Note 0x0000007E errors have multiple causes, but if it
is an AMD processor and you have just installed SP3, there is a good bet that this
patch will fix the issue. Ideally the patch should be applied before the
Windows XP Service Pack 3.
Requirements:
Windows XP with AMD processors with SP2 - use before SP3 is
installed
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